Privacy Policy

Welcome to Sky Vista (referred to as `we`, `our`, `us`). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the Site.

We may collect and process the following types of personal information: personal identification information such as your name, address, email address, phone number, date of birth, and other information you provide when filling out forms on our Site; booking information related to your reservations, stay, and preferences; payment information including credit card details and other financial information needed to process your bookings; and communication records such as correspondence or other communication with us. Additionally, we automatically collect log data including your computer’s Internet Protocol (IP) address, browser type, browser version, pages of our Site that you visit, time and date of your visit, the time spent on those pages, and other statistics. We also use cookies and similar technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, but if you do not accept cookies, you may not be able to use some portions of our Site. Furthermore, we may receive information about you from third parties, such as booking platforms, marketing partners, and social media networks.

We use the collected information for various purposes: to provide and maintain our Site and services; to process your reservations and manage your stay; to personalize your experience and tailor the services to your preferences; to communicate with you, including sending confirmation emails, updates, and promotional materials; to improve our Site and services through data analysis and research; and to comply with legal obligations and protect the safety and security of our guests and staff.

We may share your information with service providers, third-party companies, and individuals that facilitate our Site, provide services on our behalf, or assist us in analyzing how our Site is used. We may also share your information with trusted business partners to offer you certain products, services, or promotions. Additionally, we may share your information with legal and regulatory authorities when required to comply with legal obligations or to protect the rights, property, or safety of our guests, staff, or others.

We value your trust in providing us your personal information and strive to use commercially acceptable means of protecting it. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Depending on your location, you may have the following rights regarding your personal data: the right to access, rectify, erase, restrict processing, object to processing, and data portability. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.